Service Science in China

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Éditeur :

Springer


Paru le : 2013-01-06

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Description

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.
Pages
466 pages
Collection
n.c
Parution
2013-01-06
Marque
Springer
EAN papier
9783642344961
EAN EPUB
9783642344978

Informations sur l'ebook
Nombre pages copiables
4
Nombre pages imprimables
46
Taille du fichier
1700 Ko
Prix
147,69 €

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