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Summary: The Customer Revolution

Review and Analysis of Seybold's Book de

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Business Book Summaries


Paru le : 2014-11-12

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Description
The must-read summary of Patricia Seybold's book: "The Customer Revolution: How to Thrive When Customers Are in Control".

This complete summary of the ideas from Patricia Seybold's book "The Customer Revolution" shows how a business revolution is underway – customers are literally transforming industries from the outside in and reshaping companies by deciding how they want to use the products and services offered. In this book, the author explains why you need to focus intently on the quality and consistency of the customer experience you offer, so as not to be at risk from this change of power. This summary explains exactly how you can do that and is a must-read for any manager who wants to succeed in the customer-driven economy.

Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge

To learn more, read "The Customer Revolution" and find out how you can make sure you stay in control and remain profitable.
Pages
44 pages
Collection
n.c
Parution
2014-11-12
Marque
Business Book Summaries
EAN papier
9782511042502
EAN EPUB SANS DRM
9782511021637
Informations sur l'ebook
Prix
9,99 €

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