Téléchargez le livre : Communicating by Telephone

Communicating by Telephone

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Éditeur :

Pergamon


Paru le : 2013-10-22

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Description
This book examines the contribution which social psychology has made to telecommunications, and in turn considers how telecommunications have contributed to social psychology. The emphasis throughout is on experimental research and theory. The history and development of the telephone is discussed, with particular attention paid to its uses and effectiveness, especially in interviewing and surveys, crisis intervention and counselling, and conferences and teaching. The theoretical background to the main arguments of the book are introduced, concentrating on non-verbal communication, especially looking, eye-contact, seeing and cuelessness. Outcome research, in particular the transmission of information and problem solving, persuasion and person perception is discussed. Process is also explored, including the content and style of interactions. The concluding section examines recent research on teaching and learning by telephone.
Pages
187 pages
Collection
n.c
Parution
2013-10-22
Marque
Pergamon
EAN papier
9780080313245
EAN PDF SANS DRM
9781483286280
Informations sur l'ebook
Prix
26,32 €

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