Téléchargez le livre : Customer Care

Customer Care

A Training Manual for Library Staff de

,

Éditeur :

Chandos Publishing


Paru le : 2010-03-15

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69,58 €
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Description
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Pages
262 pages
Collection
n.c
Parution
2010-03-15
Marque
Chandos Publishing
EAN papier
9781843345701
EAN EPUB SANS DRM
9781780630311
Informations sur l'ebook
Prix
69,58 €

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