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Description

This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as:  benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.
Pages
409 pages
Collection
n.c
Parution
2015-12-31
Marque
Springer
EAN papier
9783319272351
EAN PDF
9783319272375

Informations sur l'ebook
Nombre pages copiables
4
Nombre pages imprimables
40
Taille du fichier
11377 Ko
Prix
94,94 €
EAN EPUB
9783319272375

Informations sur l'ebook
Nombre pages copiables
4
Nombre pages imprimables
40
Taille du fichier
6584 Ko
Prix
94,94 €

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