Outsourcing and Offshoring Business Services

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Éditeur :

Palgrave Macmillan


Paru le : 2017-07-25

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Description

Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.
Pages
651 pages
Collection
n.c
Parution
2017-07-25
Marque
Palgrave Macmillan
EAN papier
9783319526508
EAN PDF
9783319526515

Informations sur l'ebook
Nombre pages copiables
6
Nombre pages imprimables
65
Taille du fichier
7281 Ko
Prix
158,24 €
EAN EPUB
9783319526515

Informations sur l'ebook
Nombre pages copiables
6
Nombre pages imprimables
65
Taille du fichier
2007 Ko
Prix
158,24 €

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