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Télécharger le livre : Service Innovation and Management
Lars Witell
Service Innovation and Management
This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service innovation in making these changes not only appear in theory but also...
Editeur : Springer
Parution : 2025-03-01
Collection : Future of Business and Finance
Format(s) : ePub
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